2025

Design Awards Gold Winner - Joo Yeon Kim, Sooyeon Hwang

Lumie - Your Personalized AI Therapist

Entrant

Joo Yeon Kim, Sooyeon Hwang

Category

User Experience (UX) - Product UX

Client's Name

Country / Region:

United States

Lumie is a personalized AI therapist built to make mental health support accessible to everyone. Millions of people face barriers to care, whether it’s long wait times, high costs, or the stigma of reaching out for help. Lumie bridges this gap by offering a safe, always-available space where you can talk, reflect, and feel supported. Using advanced natural language processing (NLP) and proven therapeutic techniques, Lumie helps you manage stress, anxiety, loneliness, and more. It is designed to supplement care, not replace human clinicians, giving you support whenever access is limited.

With Lumie, connecting is simple. You can start a casual 24/7 chat whenever you feel like talking, join a voice call for deeper interaction, or engage in a real-time video session for guided meditation or therapy.

What makes Lumie unique is how it helps you understand yourself better. After each conversation or scheduled session, Lumie generates a personalized summary and reflection of your mental health. It highlights key themes in your words, tracks your emotional patterns, and detects trigger signals that may indicate higher stress or potential risk. Using this data, Lumie also measures overall mood, stress, and energy levels, turning your daily interactions into valuable insights about your well-being. Over time, you can view both simple summaries and detailed analytics, giving you a clear picture of how your mental health is evolving. And when needed, Lumie responsibly recommends next steps, such as reaching out to a clinician or taking practical actions to protect your well-being.

The heart of Lumie lies in its ability to provide continuous reflection and actionable insights. It’s not just about talking, it’s about learning more about yourself and using that awareness to grow.

At Lumie, we design with care, protecting privacy, handling crisis responsibly, and ensuring our AI stays supportive, fair, and human-centered. Our vision is to make mental health support approachable, data-driven, and always within reach, so anyone can feel heard, understood, and empowered to take care of their mental well-being.

Credits

Joo Yeon Kim
Product Designer
Sooyeon Hwang
Product Designer
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